
Why HKUMed Community Pharmacy?
01
In-depth medication counselling
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Pharmacists and pharmacy students will provide medication counselling services, explaining the effects, side effects, and precautions of the medication.
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You are welcome to ask any questions related to your medication or condition. The service time for the initial prescription dispensing is approximately 15 to 30 minutes.
(Time required depends on the complexity of the condition and medication.)
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Please reserve sufficient time for your first prescription dispensing in our pharmacy
02
Detailed counselling leaflet
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Free detailed counselling leaflet made by pharmacists and pharmacy students that enhances your understanding on medications and disease management
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03
Drug label with clear instructions

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Clear, bilingual drug labels
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Key information such as your name, drug name, dose, frequency, and special warnings (for example, foods or drinks to avoid) is printed in an easy‑to‑read format to help you use your medicines safely at home.
What Makes a Valid Prescription?
Sample of a valid prescription by the Hospital Authority

Sample of a valid prescription by the private sectors

How Do I Buy
Prescription Medications?
Step 1
Send Us Your Prescription via WhatsApp
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Simply send a clear photo or scan of your valid prescription to our WhatsApp number. Our team will review it promptly.
Step 2
Confirm Stock Availability & Price
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Once your prescription is received, we will verify the availability of your medications and provide you with a transparent price confirmation before proceeding.
Step 3
Visit Us with Your Original Prescription
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To complete your purchase, please bring your valid original prescription to our pharmacy.
Prefer to Stay Home? No problem!
If you do not wish to come in person
Online purchase and delivery via SF Express is also available!
What Are Generic Medications?
🥟 Brand-Name vs. Generic — A Simple Analogy
“A” Brand –
Original Shrimp Dumpling
“B” Brand –
Factory Shrimp Dumpling
Price
$60 / basket
$20 / basket
Filling
✅ Same Filling (4 prawns per dumpling)
✅ Same Filling (4 prawns per dumpling)
Difference
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Different additives, colour, size & flavouring
💊 Brand-Name vs. Generic Medications
Active Ingredient & Strength: Paracetamol 500mg
Brand Drug
Generic Drug
Cost Difference
The original manufacturer has higher research and marketing costs
Produced after the patent expires, with lower development costs
Should I Be Concerned About the Effectiveness & Safety of Generic Medications?
Can I Freely Choose Between Brand-Name and Generic Medications?
To purchase generic drugs
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Add the phrase "Allow generic", or
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List out the active ingredient(s) without the brand name
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For combination medications, add the phrase "Seperate dispensing"
Dangerous Drug
If the prescription contains dangerous drugs
The prescription should also have:
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Patient's HKID number
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Exact quantity and strength of tablets to be dispensed

List of Dangerous Drugs in Our Pharmacy
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Chlordiazepoxide (Librium)
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Concerta (Methylphenidate)
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Halcion (Triazolam)
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Diazepam (Valium)
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Fentora (Fentanyl)
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Flunita (Flunitrazepam)
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Lexotan (Bromazepam)
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Midazolam (Dormicum)
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Ritalin (Methylphenidate)
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Rivotril (Clonazepam)
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Valencia (Diazepam)
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Xanax (Alprazolam)
